Shipping policy
All orders are subject to a handling period before shipment, usually 1 - 2 business days.
You will then receive notification of shipment with full tracking information. Please allow 5-10 business days to receive your order, delivery times may vary depending on your country and product location. Generally, you can expect to receive your order within 7 business days or sooner. Please note that business days exclude Sundays and major holidays.
ESTIMATED DELIVERY TIMES
|
United States |
5-8 Business Days |
|
United Kingdom, Canada |
5-8 Business Days |
|
Europe |
7-9 Business Days |
|
Australia, New Zealand |
7-9 Business Days |
|
Singapore |
2-4 Business Days |
|
Rest of world |
7-12 Business days |
Shipping information
- Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines.
- We offer tracked delivery.
- All orders are shipped directly from our warehouse within 24-48 hours of the order being placed.
- The estimated shipping time begins from the day your order is despatched.
- Please note that we cannot make any changes or cancellations once an order has been shipped. When your order arrives, please contact us at info@mirloni.com if you have any questions.
- Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.
Free Shipping:
Processing time 1-3 Business Days
The total delivery time (Order processing and delivery) is 7 up to business days.
Express Shipping:
Processing time 1 Business Days
The total delivery time (Order processing and delivery) is 6 up to business days.
Where does my order ship from?
To save you money we ship our products directly from the manufacturer or our distribution centers located . These locations include the United Kingdom, Hong Kong and the United States.
If your tracking shows that your package has been marked as “Delivered,” but you have not received it, please file a claim directly with the carrier. You will need to provide us with the proof of loss or a formal claim confirmation from the carrier. Claims for packages marked as delivered will not be eligible after 7 days from the delivery date.
Missing or Damaged Items
If your package is missing items or arrives damaged, please contact us within 7 days of delivery to file a claim. Be sure to provide your order number, photos of the packaging (if damaged), photo of the packing slip (missing item claims), and a description of the issue. Claims submitted after 7 days may not be eligible for resolution.
If your package is missing items or arrives damaged, please contact us within 7 days of delivery to file a claim. Be sure to provide your order number, photos of the packaging (if damaged), photo of the packing slip (missing item claims), and a description of the issue. Claims submitted after 7 days may not be eligible for resolution.